Privacy Policy

Effective Date: 15.04.2025
Last Updated: 15.04.2025

We follow GDPR (EU), UK privacy laws, and global security standards.

At GetTarget, we value your privacy and are committed to keeping your data safe. This Privacy Policy explains how we collect, use, and protect your personal information, especially when using our AI-powered e-commerce solutions.
We comply with the UK Data Protection Act, EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

By using our website and services, you agree to the terms of this Privacy Policy.

Summary of This Privacy Policy

We only collect necessary data to improve your e-commerce success.
We use AI ethically and transparently—you stay in control.
Your data is never sold or misused.
You can access, modify, or delete your data anytime.

1. Who We Are & How to Contact Us

GetTarget is a provider of AI-powered e-commerce solutions, optimising online sales performance through data analytics, pricing automation, and digital marketing strategies. We ensure that your data is used responsibly and securely.

Company Name: GetTarget Ltd.
Registered Office: Office 454 182-184, High Street North, London, United Kingdom, E6 2JA
Company Registration Number:13076906
Contact Email: support@gettarget.ai

If you have any questions or concerns, feel free to contact us at any time.

2. What Data We Collect

We collect only the data we need to provide our services effectively. We process your data based on legitimate interest, contract fulfilment, legal compliance, and your consent where applicable.

We collect and process the following types of your personal and business data:

Data You Provide to Us

Contact and Account Information: Name, email address, and phone number, when registering for our services and then to communicate with you.
Business details: Company name, website, product information to tailor AI-powered recommendations.
Payment Details: Billing address and transaction details handled securely by third-party payment providers. We do not store full credit card details.
Communication Data: Any information you provide when contacting us via email, chat, or our website contact form.

Data We Collect Automatically

Website Usage Technical Data: IP address, browser type, operating system, device identifiers, and cookies to improve our website experience
Cookies & Tracking Technologies: See our Cookie Policy for more details.

Data From Third-Party Sources

Marketplace Integration Data: If you connect your Amazon, eBay, or other online platform accounts, we may collect sales data, inventory levels, and pricing trends to optimise your e-commerce performance.
Advertising & Analytics Partners: We receive anonymised user insights to improve our AI-driven services.

3. How We Use Your Data

We use your data to enhance your e-commerce success while ensuring compliance with privacy laws. We do not sell or rent your personal data. You are in control of your data, and we only use it as needed to provide our services.

We use your data for the following purposes:

Providing Our Services: AI-powered pricing, product optimisation, and e-commerce strategy development.
Personalising Your Experience: Custom recommendations based on your e-commerce business needs.
AI & Machine Learning Improvements: Enhancing our algorithms for better sales forecasting and marketplace performance optimisation.
Processing Transactions: Handling orders, billing, and customer support.
Customer Support & Communication: Responding to inquiries, troubleshooting issues, and sending relevant updates.
Marketing & Advertising: Sending AI-driven insights, newsletters, and promotional offers (with your consent).
Legal & Security Compliance: Preventing fraud, ensuring the General Data Protection Regulation (GDPR) compliance, and fulfilling regulatory obligations.

4. AI Ethics & Data Transparency

At GetTarget, we believe AI should be used responsibly. We ensure AI works for you, not the other way around.

Here is how we ensure ethical and transparent AI-powered services:

No Bias in AI Decisions: Our AI systems are designed to provide fair and objective recommendations.
You Stay in Control: AI suggests strategies, but you always have the final decision on pricing, listings, and advertising.
Transparent AI Insights: We explain how our AI makes decisions, so you understand the reasoning behind recommendations.
Secure AI Processing: Your data is used only to improve your business—never shared or used for purposes beyond our services.
Compliance with Data Regulations: Our AI-powered tools fully comply with GDPR, UK privacy laws, and global data security standards.

5. Data Sharing & Third-Party Integrations

We share your data only when necessary and with trusted partners to help you manage your e-commerce business efficiently. We ensure that all third parties who use your data through us comply with GDPR and UK privacy laws. We never sell or share your data with third parties for marketing purposes.

We may share your data with the following entities and for these purposes:

E-Commerce Platforms: to process your data when connecting to your online store (Amazon, eBay, and other online platforms).
Payment Providers: to handle and secure payment transactions.
Advertising & Analytics Tools: Google Ads, Facebook Ads, LinkedIn Analytics, and the like to optimise advertising campaigns unless you opt out earlier.
Legal & Compliance Authorities: to protect against fraud and ensure legal compliance.

We never sell or share your data with third parties for marketing purposes.

6. How Long We Retain Your Data

We only keep your data as long as needed to provide our services. You can request deletion of your data at any time.

We store your data according to the following rules:

Account & Service Data: Stored for up to 5 years after service termination.
Marketing & Analytics Data:Stored for 2 years unless you opt out earlier.
Legal & Security Data: Stored as required by UK & GDPR compliance regulations.

7. Your Data Protection Rights

Under GDPR & UK Data Protection Law, you have the following rights:

Your rights include:

Right to Access: Request a copy of your data we hold.
Right to Rectification: Ask to correct or update your data.
Right to Erasure: Request deletion of your data (“Right to be Forgotten”).
Right to Restrict Processing: Limit or object to how we process your data.
Right to Data Portability: Receive your data in a structured, portable format.
Right to Object: Object to direct marketing or automated AI decisions.
Right to Withdraw Consent: Withdraw any consent previously given, at any time.
Right to Opt Out: Unsubscribe from marketing emails, ads, or newsletters at any time.

To exercise your rights, contact us at: support@gettarget.ai

8. Data Security Measures

We take strict security measures to protect your personal data from unauthorised access, alteration, or disclosure.

To your data safe, we use the following measures:

Encryption: All sensitive data is encrypted to prevent unauthorised access.
Access Controls: Only authorised team members can access your data.
Regular Security Audits: Compliance checks for data security.

Despite our best efforts, no online system is 100% secure. Always take precautions when sharing data.

9. International Data Transfers

As we operate globally, some data may be processed outside the UK & EU (e.g., to cloud service providers in the US).

For international data transfer outside the UK & EU, we use GDPR-compliant safeguards such as:

Standard Contractual Clauses (SCCs): for international data transfers.
Data Processing Agreements (DPAs): for data transfers with partners.

By using our services, you consent to international data transfers as necessary for service fulfilment.

10. Cookies & Tracking Technologies

We use the following types of cookies to enhance user experience and analyse website performance:

Essential Cookies: Required for website functionality.
Analytics Cookies: Track user behaviour unless you opt out earlier.
Marketing Cookies: Personalise ads based on browsing activity and your interests.

More details can be found in our Cookie Policy.

11. Changes and Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in legal requirements or our business practices. Updates will be posted on this page with the latest revision date. We will also notify you via email or a website banner.

12. Contact Us

For any privacy-related concerns, data requests, or complaints, reach out to us:

Email: support@gettarget.ai
Postal Address: Office 454 182-184, High Street North, London, United Kingdom, E6 2JA